Frequently Asked Questions
Is it only window scratches that you can repair?
No, basically any scratched surface that is of a glass material, we can fix! Here are just some areas to name a few:
- Single / double glazed windows
- Kitchen splashbacks
- Mirrors
- Staircase panes
- Dog scratched doors
- Glass table tops
- Knife graffiti tagged shopfronts
- Pool fences
- Balcony panes
- Cars (drivers side & passenger side windows)
- Public transport - Trains, trams, buses
- Bus stops
How is it even possible to remove a scratch?
The team at Starting From Scratched use the latest technology and the best tools available on the market to remove your scratches correctly the first time, every time. With complete care and cleanliness on the job your scratched window will be restored back to its former glory.
I have an expensive window that has been damaged with pitted weld marks from a tradesman using a grinder nearby. Is this repairable?
The team at Starting From Scratched take even extra time & care when it comes to weld marks, and depending on the depth of the weld mark, we can reduce to a slight spec where it becomes difficult to spot with the naked eye and will no longer stand out.
Do you make a mess during the process of removing glass scratches?
When we are removing your glass scratches, our #1 priority (apart from removing that nasty scratch with success) is to ensure we leave the property as clean as it was when we first arrived. This will involve the use of drop sheets on the ground, and adhering the best masking tape in the market (Tenacious Tape) to frame edges or brick work if required. We are no doubt probably over the top with the amount of protection used on site but at Starting From Scratched cleanliness is just as important as the top results we are there to achieve. Our cleanliness policy is right across the board - whether removing glass scratches from a home, a shopfront or a car window.